Information

HK OurElectronic aims at providing the superior products to the global brands, helping the customers to launch and push the products more quickly, and providing the advanced consumer electronics solutions.
WARRANTY:

All of our items come with 2 Year Warranty from the date of purchase
Resellers can buy spare parts with the order and return back the faulty ones to get refunded for the amount of the spare parts.
Resellers can enjoy the training with our professional tech team for the after sales and get instructed by the online videos and instructions.
All items are brand new and tested.
 

RETURN:

When ordering from HK OurElectronic ,  you indicate that you have read and agree to the following return policies and conditions listed on this page.
All Product returns require an RMA (Return Merchandise Authorization) Form.
The customer is solely responsible for sending returned products to to us, and we will cover the cost of returning the repaired item back to Customers.
All the returning Good should ship via EMS, noted as repair goods
All return will get processed within a month once got return. Customers will get informed when got return and arranged redelivery.


Shipping method:
We cans send your products with: DHL, UPS, TNT, EMS, Fedex
We assure that the shipment will reach you in the fastest way with the best shipping cost.
All the sample is send  in 3-5 days!
Big order is send  in 7-15 days!
For DHL/UPS/TNT, usually it takes 3-5 days to get the shipment delivered.
ForEMS, it depends on different countries.


Payment methods: Paypal, T/T, Western Union, Money Gram

- Paypal payment:
Must to be add paypal transfer cost!

- TT payment:    
Generally for international wire transfer, it will take 3-5 work days for us to confirm your payment. We will keep you informed about the status, and will arrange shipment for you within 1-2 business days after the confirmation of the payment.

- Western Union and Money gram
After we gave yoy Western Union or Monay Gram info, please get back to us the WU or MG split. Also can get back to us your name and MTCN# to confirm the payment.

Address:
Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong.